Have questions about how to use Latch in and around your home?
Need help getting started?
We got you covered. Check out our guides and FAQs below.
Discover all that your space can do. Latch combines hardware and software to create experiences that customize your home to suit your lifestyle.
Find all the info you need to get the most out of your Latch system.
Unlock Latch’s Potential
Choose from four, different ways to unlock your space.
Latch makes it easy to share access with friends, family, and service providers, in just a few taps.
Find the answers to the most frequently asked questions and learn more about your new Latch system.
Smart Home Management
Latch Concierge Pro
Latch Concierge Pro ensure your packages can always be delivered—even if you’re not home.
Your home is your personal space. At Latch, we take privacy and security seriously. That’s why your unit’s access history is always kept confidential. We also provide you with a visual audit trail, so you can see who has entered your space, and when.