Previous Terms of Service, Replaced by These Updated Terms on March 24, 2022

User Types

Our Products and Services

Our Privacy Policy

Who can use Latch

How you can use Latch

Your license to use Latch Products

Your account security commitments

Guest security commitments

Responsibility for User Content

Permissions you give Latch



Permission to use content

Your safety and security

Additional provisions

Third-party services and products

Latch’s Payment Services

ACH Transactions

Payment Card Payments

Communication with users

Warranties and service limitations

Limitation on liability

Dispute resolution

Modification, suspension, termination

Governing law and jurisdiction


App Store provisions

The following terms apply to any of the Latch Apps accessed through or downloaded from any app store or distribution platform (like the Apple App Store or Google Play) where a Latch App may now or in the future be made available (each an “App Provider”). You acknowledge and agree that: